KBKunal Bhatt
Color
Let's talk
Kunal Bhatt, product designer and design leader
KUNAL BHATTINDIA · GLOBAL

PRODUCT DESIGNER · DESIGN LEADER

I make complex products feel inevitable.

I design the systems behind simple, high-stakes experiences—and lead the teams that make them real.

View selected work Meet the designer
13+Years designing and leading
4Flagship product ecosystems
2Provisional design patents
GlobalMENA, India, and beyond

SELECTED WORK

Product systems,
not isolated screens.

Four regional platforms with one recurring challenge: help people make confident choices inside complex systems.

KFC UAE app home screen
KFC UAE app menu screen
KFC UAE app order screen
01FOOD COMMERCE · APP + WEB
KFC UAE

A connected ordering system for a high-intent, high-choice journey.

Discovery, service choice, menu exploration, and checkout shaped into one coherent route from craving to confirmation.

  • Product design
  • UX architecture
  • Ordering ecosystem
App listing Live website
Pizza Hut UAE app home screen
Pizza Hut UAE app menu screen
Pizza Hut UAE app order screen
02FOOD COMMERCE · APP + WEB
Pizza Hut UAE

Making a menu with endless possibility feel simple to make your own.

An ordering journey that carries people from an enticing offer through personalisation to an order they can follow with confidence.

  • Product design
  • Choice architecture
  • Cross-platform UX
App listing Live website
Omantel app home screen
Omantel app plan management screen
Omantel app services screen
03TELECOM · APP + WEB
Omantel

Giving everyday telecom complexity a clearer way forward.

A unified self-service experience for moving between plans, services, and everyday account needs with less friction.

  • Product direction
  • Service UX
  • Digital ecosystem
App listing Live website
Hardee's UAE app home screen
Hardee's UAE app menu screen
Hardee's UAE app customisation screen
04FOOD COMMERCE · APP + WEB
Hardee's UAE

A bolder digital journey for a made-to-order brand.

Discovery, customisation, and checkout brought closer together so the small decisions in a large menu feel easier and more personal.

  • Product design
  • Menu UX
  • App + responsive web
App listing Live website

Product screens are sourced from public app listings. Brand marks and screen content remain the property of their respective owners.

PROFILE

Design is the decision system behind the screen.

I work between what people need, what a business must change, and what a team can make real. The output is shared clarity—expressed through a product.

Download résumé

THE OPERATING SYSTEM

  1. 01NeedHuman signal
  2. 02ConstraintReality check
  3. 03DecisionShared clarity
  4. 04ProductVisible outcome

Frame

Find the decision behind the brief.

Connect customer reality, business intent, and delivery constraints until the problem worth solving becomes clear.

Shape

Design the system, not the moment.

Turn complexity into structures, flows, and interaction rules that hold together across screens and channels.

Scale

Raise the quality of every decision.

Build shared standards, healthy critique, and enough context for strong work to move without bottlenecks.

AI product design

Delegation, consequence, trust, and recovery—designed as visible product decisions.

Design systems

Semantic systems that preserve intent across brands, modes, platforms, and teams.

Interaction design

Clear feedback, meaningful motion, and resilient flows that remove doubt from complex work.

LEADERSHIP

The work gets better when the conditions get better.

I lead with context, candour, and enough structure for good ideas to travel—across product, engineering, business, and the messy middle where the strongest work usually appears.

  1. 01Context
  2. 02Craft
  3. 03Trust

SELECTED EXPERIENCE

13+ years from craft to leadership.

Publicis SapientSenior Art DirectorApr 2025 — PresentGurugram, India

Leading the Omantel UX vertical and mentoring art directors across accounts, with a focus on product clarity, craft, and scalable delivery.

  • Omantel customer experience platform—personalisation, navigation, billing, and design-to-code systems.
  • Carnival Cruise Line guest companion—planning, check-in, itinerary, dining, excursions, and onboard utility.
AmericanaProduct Design LeadJul 2020 — Mar 2025MENA & India

Led product design for KFC, Pizza Hut, and Hardee's apps, kiosks, and progressive web experiences across the MENA region.

  • Managed and mentored a cross-functional design team working across product and engineering.
  • Recognised with two Excellence Awards for consistently raising experience quality.
UnyscapeAssociate Creative DirectorOct 2015 — Mar 2020India

Led creative teams and client strategy across Hardee's, Kia, Unilever, Nikon, and other global brands.

Marcopolo VenturesAccount Design DirectorSep 2014 — Aug 2015India

Shaped product design and brand systems for early-stage companies.

Smartpen IndiaMarketing Design ManagerNov 2012 — Nov 2013India & USA

Designed cross-channel marketing and improved store and conversion experiences through data-informed creative.

FIELD NOTES

Ideas worth stealing.

View all notes

CONTACT

Bring me the
hard problem.

kunal.bhatt@publicissapient.com
+91 96542 07265

GURUGRAM, INDIA
WORKING GLOBALLY